Legal & Compliance
FAIS Disclosure Notice
Financial Advisory and Intermediary Services Act (FAIS) disclosure in terms of the General Code of Conduct.
FSP Details
- FSP Name: Rock Risk (Pty) Ltd
- FSP Number: 55797
- FSCA Reference: FSP55797
- Physical Address: 21 Oyster Bay Street, Silver Lakes, 0054
Contact Details
- Phone: +27 82 901 7400
- Email: patrizia@rockrisk.co.za
Authorised Financial Services
Rock Risk (Pty) Ltd is authorised to render the following financial services:
- Short-term Insurance Personal Lines
- Short-term Insurance Commercial Lines
Details of Product Suppliers
We act as an intermediary for the following product suppliers (insurers):
- Santam
- Momentum
- OMART
- ITOO
- Santam Marine
- Santam Liability
- Horizon Marine
- Discovery
See our Insurers page for the full list of underwriting partners.
Professional Indemnity Insurance
R20 million through New National Assurance Company.
Conflict of Interest
We may receive commission or other remuneration from product suppliers. We declare any conflict of interest and act in the best interests of our clients at all times, in accordance with FAIS requirements.
Complaints Process
If you are dissatisfied with our service, please contact us first so we can resolve your complaint internally:
- Email: patrizia@rockrisk.co.za
- Phone: +27 82 901 7400
If your complaint is not resolved to your satisfaction, you may refer it to:
- FAIS Ombud — 012 762 5000, info@faisombud.co.za
- Office of the Ombudsman for Short-Term Insurance — 011 726 8900, info@osti.co.za